How to Open du Pay Account Online in UAE: Limits & Fees

Learn how to open a Du Pay account online in the UAE with this step-by-step guide. Discover account limits, fees, and essential features to manage your mobile wallet effectively.

du Pay is a digital wallet app offered by du in the United Arab Emirates that works like a bank app. If you are unable to open a bank account in the United Arab Emirates, you can open a du Pay account quickly and easily from the comfort of your home. With this account, you can save money, pay bills, and send and receive money in more than 200 countries. Apart from this, duPay has many features like prepaid recharge, postpaid bill payment, tax payment government fee accrual, etc. In this article, we will learn how to create a du Pay account, the requirements, and its limits. In addition to its convenience, du Pay serves as an essential option for individuals seeking banking services for expats in UAE. This digital wallet not only simplifies financial transactions but also provides a robust alternative for those who may face challenges in accessing traditional banking facilities. As a user-friendly platform, du Pay empowers users to manage their finances seamlessly, making it an attractive choice for residents and newcomers alike.

Benefits of creating a du account:

  • You can open it on any mobile network.
  • There is no need for any kind of salary show-off.
  • Open an account using the du Pay app quickly just using your Emirates ID
  • Can send money to more than 200 countries
  • Mobile recharge facility
  • Modern Bill Payment Facility
  • Paying government fees or taxes
  • Shopping online
  • You can use A physical credit card to withdraw money anywhere or shop online.

Also read: RPay Balance Enquiry

How to Open a Du Pay Bank Account Online in UAE?

You can follow the steps below to create a du Pay account:

download du pay app
creating du pay account
  • Open the app, and go next to all the cards or options until the option to enter the mobile number appears in front of you.
  • Enter your mobile number:
  • In this step, you need to enter any mobile number of yours whether it is DU, Etisalat, or Virgin mobile network. Check the terms and conditions and click “Continue”.

One thing to remember is that this number should be registered in your name so that you don’t face any kind of problem later. Additionally, keeping your account information up to date will ensure that you can easily access your financial details. If you’re unsure about your current balance, it’s important to know how to check ratibi balance to manage your finances effectively. Being proactive about these details will help you avoid any unexpected issues down the line. Additionally, staying informed about market trends, such as the gold and silver prices update, can play a crucial role in your financial planning. Keeping an eye on these prices will help you make informed decisions about investments and purchases. Regularly monitoring these factors ensures that you remain financially savvy and prepared for any opportunities that may arise.

creating du pay account
  • Verify your number by entering the received 4-digit OTP in the app. Click or tap on the “Continue” button.

Now you will need verification for which you must have an Emirates ID.

Verify your Identity
Verify your Identity
Verify your Identity
  • In the first step, you have to upload your Emirates ID front site.
  • In the second step, you have to upload the back side.
  • In the third step, du Pay will ask you for a selfie or live verification. Here you have to take your live selfie and verify it.
setup biometric

After all the verification is done, DUPay will give you the option to set a PIN or lock your biometric. Click “Setup Biometric” if you want to set it up or click “Later” to skip it. Once you’ve chosen to set up your security features, you can also easily access your account details. For instance, if you’re interested in managing your finances, the lulu salary card balance check option allows you to keep track of your available funds effortlessly. This ensures that you stay informed and in control of your spending at all times. Additionally, DUPay provides insights into various financial tools and resources, enabling you to explore alternative investment options that can enhance your portfolio. By utilizing these features, you can make informed decisions that align with your financial goals. Staying updated on market trends and potential opportunities will further empower you to maximize your investments.

du pay account is created

Now your account is created and you can use it to send, receive, pay bills, and many other things. To transfer money to du Pay, you can transfer money from any nearby inward bank transfer or via a network of payment machines. You can also manage your finances more effectively by checking your balance regularly. If you’re a public transport user in the area, knowing how to check hafilat card balance can be helpful to ensure you always have enough funds available for your travel needs. Additionally, take advantage of the various features offered through your account for seamless payments and transfers. Moreover, if you want to check your account balance quickly, you can use the ppc fab bank balance inquiry feature, making it easier to stay on top of your finances. This ensures you are always aware of your available funds and can make informed spending decisions. Don’t forget to explore additional resources and tools provided by your bank to optimize your banking experience.


Get du Pay Card FREE (Limited Time)

get du pay card free

du pay has started free cards to all new customers who create a new account in UAE. This is a limited-time offer and du pay is subject to the right to change the card policy/fee at the time. Here is a quick guide to ordering a free du pay debit card: To take advantage of this offer, simply follow the online application process and provide the required documentation. It’s also a great opportunity for those looking to open emirates nbd salary account, as linking it with your new du pay card can facilitate seamless transactions. Make sure to check for any additional promotions that may enhance your banking experience with du pay. Additionally, it’s important to stay informed about the latest policies from UAE banks, as many are implementing changes that may lead to a uae banks minimum balance increase. By keeping track of these updates, customers can better manage their finances and avoid any unexpected fees. Remember to review your banking options periodically to ensure you are benefiting from the best services available.

  • Open the du Pay app and log in to your account
  • Go to the “Card” section in the footer bar
  • Order a new card for free!
  • Once you have received this card, activate it use it for online payments, and withdraw from any ATM.

du Pay Transaction Limits

ActivityPer Transaction LimitDaily LimitAdd funds via UAE-issued Debit / Prepaid card
Add funds via Bank accountAED 25,000AED 25,000AED 25,000
International money transferAED 25,000AED 25,000AED 25,000
POS Purchase (Card)AED 10,000AED 25,000AED 25,000
Add funds via the KioskAED 10,000AED 10,000AED 25,000
Send money to UAE bank accountAED 10,000AED 10,000AED 25,000
Bill paymentsAED 10,000AED 10,000AED 25,000
E-commerce Purchase (Card)AED 2,500AED 5,000AED 15,000
Send money to UAE mobile numberAED 5,000AED 5,000AED 25,000
Receive money to du Pay accountAED 5,000AED 5,000AED 25,000
Cardless cash withdrawalAED 5,000AED 5,000AED 25,000
E-commerce Purchase (Card)AED 5,000AED 5,000AED 25,000
ATM withdrawal (Card)AED 5,000AED 5,000AED 25,000

You can increase the du pay limits by calling customer support at 80038729.


du Pay Transaction Fees

ServiceDescriptionCharges (AED)
International Money Transfer (IMT)No charge if cash is not collectedVaries by country
IMT CancellationCancel IMT if cash pickup is unclaimedNo charge if cash not collected
P2P TransferSend money to other du Pay accountsNo charge
Domestic Bank TransferTransfer within UAE2.00 deducted by the biller
du/Etisalat Recharges & Bill PaymentsMobile recharges, postpaid billsNo charge
Utility Payments (Salik, NOL, ADDC, AADC, Etihad)Toll, transport, and utility billsNo charge
Ajman SewerageUtility bill payment3.00 deducted by the biller
FEWAUtility bill payment3.00 deducted by biller
Dubai PoliceFine paymentNo charge
Cash-out (Cardless)Withdraw from Emirates NBD ATMNo charge
Physical Card OrderOrder a du Pay physical card25.00
Domestic Card PaymentsWithin UAENo charge
International Card PaymentsOutside UAEExchange rate-based fee
ATM Cash-out (with card)Local or internationalBank charges apply
Digital Card ReplacementReplace digital card5.00

du Pay Promotions or Referal Code

Depending on DU’s promotions, you can get more than 10GB of data free. For this, you just have to enter the referral code while creating an account on DUPay, which will be the account number of a friend or loved one. While creating an account, DU asks you for this number, which you can skip, but doing so will not get you anything. Additionally, as the UAE Central Bank AML crackdown continues, it’s essential to ensure that your financial activities remain compliant and transparent. By taking advantage of promotions and referral codes, you not only maximize your benefits but also contribute to a safer financial environment. Remember, staying informed about these regulations helps you make the most of your services while adhering to legal standards.

referal code

After creating an account you will be provided with some free data like this:

  • 2GB data will be available upon successful account creation.
  • 2 GB on account deposit
  • Your account will get 2GB of data on every international fund transfer.
  • 2 GB data on mobile recharge/DU bill payment
  • If you create an account from your referral*, you will get 2GB of data each.

As per DU policy, this offer is only for DU prepaid customers. The data can be used for the next three days after being received. Customers must also ensure they comply with the know your customer regulations in uae to successfully avail of this offer. Failure to meet these requirements may result in ineligibility for the promotion. Please check your account status and eligibility before attempting to redeem this offer. Moreover, customers are encouraged to explore other benefits available to them, including financial tools in the uae that can enhance their mobile experience. Staying informed about the latest offers and regulations will ensure that users make the most out of their DU prepaid plan. Remember, timely utilization of the data remains crucial to avoid any lapses in service.


What kind of documents are required for a du Pay account?

You will need an Emirates ID or passport and a recent utility bill to verify your address and identity.

How long does it take to open a du Pay account?

The account opening process is mostly completed in 15-30 minutes, including the verification stage.

How much does du Pay charge?

There is no monthly fee to use du Pay. However, there may be a small fee for money transfers and certain services.

Where can I use my du Pay account?

You can use your du Pay account to pay bills, top-up mobile, transfer money, and shop online.

Conclusion:

du Pay is a digital wallet that anyone with an Emirates ID can create and complete for free. Here we have explained the complete method of creating an account so that you do not face any problem. Only one du pay account can be opened in the name of a person. Once your du Pay account is set up, you can easily manage your transactions and link it to various services. However, if you ever find the need to switch to a different banking option, it’s important to know how to close a mashreq neo account properly to avoid any potential fees or complications. Ensure that any outstanding balances are settled before initiating the closure process. Additionally, as you explore various services linked to your du Pay account, it may be beneficial to learn how to check insurance status to ensure that you have adequate coverage. Staying informed about your insurance can prevent unexpected expenses in the future. Always keep your personal information updated to facilitate smooth transactions and correspondence with service providers.

If your mobile number is lost or you want to change your number, you can update it by going to the pay app. It’s the fastest and most modern way to send, receive, and pay bills in the United Arab Emirates. If you are facing any problems in creating an account, you can call the du Pay helpline. In addition, staying informed about your financial status is important, and one way to do that is to learn how to check credit score. This will help you monitor your credit health and make more informed financial decisions. For any further assistance or inquiries, the du Pay customer service team is readily available to support you. Additionally, it’s crucial to stay updated on any changes that may affect your transactions, such as the emirates nbd remittance fee changes. Understanding these fee adjustments can help you manage your finances more effectively and avoid unexpected charges. Regularly reviewing such updates ensures you are always making the best decisions regarding your money transfers.

Jonathan Howe

Jonathan Howe

Jonathan Howe is a Qualified Financial Adviser (QFA) and European Financial Adviser (EFA) specialising in life-centred financial planning for expats. He is the founder of Plan UAE, helping internationally mobile professionals navigate relocation, financial decisions and long-term life planning with independent, cashflow-led guidance.

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