UAE Pass is a secure digital identity solution that provides users with easy access to government and private services. If you live in the UAE, there may come a time when you need to delete UAE Pass account. Whether it’s due to security concerns, lost device, or simply because you no longer need the service. This guide will provide you with additional tips on how to delete UAE Pass account, recover it, and manage your account effectively.
How to Delete UAE Pass Account
To delete your UAE Pass account, you must contact the UAE Pass support team. Here’s a step-by-step guide:
Step 1: Prepare the required documents
Before starting the deletion process, make sure you have the following documents ready:
- A signed copy (in PDF format) of your Emirates ID.
- A signed copy (in PDF format) of your passport and residency visa (for residents).
Step 2: Fill out the Account Maintenance Request Form
Download the Account Maintenance Request Form from the official UAE Pass website or request it via email. Fill in all the required details accurately.
Step 3: Write an email to UAEPass Support
- Open your email app and create a new message.
- Address the email to the UAE Pass Help Center: [email protected].
- Attach the completed Account Maintenance Request Form and required documents.
- Write a clear subject line, such as “UAE Pass Account Deletion Request“.
- Once all attachments are ready, click the Submit button to send the email.
Step 4: Wait for confirmation
The UAE Pass support team will review your application and send a confirmation email to complete the process. Follow their instructions. If you do not provide the information correctly, your application may also be rejected.
How to delete UAE Pass account from a lost device
If your device is lost and you need to delete your UAE Pass account, follow these steps:
Option 1: Via the UAE Pass app
- Download the UAE Pass app:
- For Android: Download from Google Play.
- For iOS: Download from the App Store.
Recover your account:
Step 1: Open the UAE Pass app and select your language to “English“
Step 2: Click on Continue button in the footer.
Step 3: Select “I already have an account“.
Step 4: Accept terms and conditions by click on “I have read the Terms & Conditions”.
Step 5: Enter your Emirates ID, email address, or mobile number to recover your account.
- Follow the on-screen instructions to verify your identity.
- Once your account is recovered, go to the Settings or Profile section.
- Choose to delete your account or remove the lost device from your profile.
- Confirm the deletion and enter your PIN to remove account.
Option 2: Via the UAE Pass kiosk
- If you are new in UAE, you have to find the nearest kiosk.
- You can visit the official UAE Pass website to find the nearest kiosk.
- Always use the “Directions” feature to reach the kiosk.
Complete the process:
- Step 1: Enter your Emirates ID card at the kiosk.
- Step 2: Enter your PIN and follow the instructions to recover your account.
- Step 3: Now you can delete your profile or remove the lost device from your account.
How to recover your UAE Pass account
Most people forget their account password, which makes them unable to use the features of this app. If you have forgotten your UAE Pass credentials or lost access to your account, recover it by following these steps:
Visit the UAE Pass web portal:
- Go to the official UAE Pass website and click on “Login“.
- Now at the footer, click on the “Recover your Account“.
- Scan the QR Code provided on portal and install the UAE Pass app.
Verify your identity:
- Follow the verification steps, which may include an OTP sent to your registered mobile number or email.
Reset your credentials:
- Once verified, reset your password and regain access to your account.
How to log out of UAE Pass
Logging out of your UAE Pass account is essential to maintain security, especially when using shared devices. Here’s how:
From the UAE Pass app:
- Open the app and go to the Settings or Profile section.
- Select “Log out” or “Sign out”.
From the web portal:
- Log in to the UAE Pass web portal.
- Click on your profile icon and select “Log out”.
It is recommended to use the official UAE Pass to recover or delete UAE Pass account. UAE Pass web portal does not support the account cancelation, removal process and recover the account.
Additional tips for managing your UAE Pass account
Here are the pro tips to manage your UAE Pass account which make it secure, fast and easy.
- Keep your account secure:
Do not share your PIN or password with anyone.
Use a strong and unique password for your account.
- Update your details:
If your personal information changes (such as phone number or email), update it immediately in the UAE Pass app or web portal.
- Use multiple devices wisely:
You can use UAE Pass on up to 10 devices, but make sure you log out of devices you are no longer using.
Verify documents:
Use the “Verify documents” feature in the UAE Pass app to ensure the authenticity of your digital documents.
With the help of this guide, you can easily delete, restore, or manage your UAE Pass account. If you need any help or want to get a PDF UAE Pass form, you can get the best facilities by emailing [email protected].
Many people leave their account like this when selling their mobile phone, or after losing it, while it is very important to delete it from this device. Your UAE Pass account is linked to your Emirates ID card, which can be misused if it falls into the hands of any wrong person. Therefore, follow the given method to keep your account safe.
Questions and Answers
Yes, but the number must be active in the UAE and able to receive SMS.
First you need to log in to your account, go to the > Profile section, and update your information as needed.
No, your UAE Pass account is linked to your Emirates ID card and is non-transferable.
It provides digital identity to access government and private services in the UAE.
Use the Verify document service in UAE pass application and UAE Pass web site to verify the signatures.
