Du is the second-largest telecommunications network in the United Arab Emirates and serves many prepaid customers. If you are a Du customer, it’s important to know the best methods for transferring balance to other Du numbers, Etisalat, and international mobile numbers. If you’re not familiar with these processes, read our step-by-step guide for help.
You can easily share your balance anywhere from your mobile phone while in the United Arab Emirates. The method is very simple, but to do this, you need to make sure that you have enough money in your SIM to share the balance. With Du, you can share balance in any country around the world, for which you only need to enter the country code.
How much can we transfer Du balance?
You can transfer a minimum amount of AED 2 to AED 2000 to anyone, both within the country and internationally. All you need is a valid phone number and sufficient credit in your account. Please note that a 15% transaction fee will be deducted from your account upon successful transfer of the balance.
For example, if you share a balance of AED 100, you will be charged AED 115, and your friend will receive AED 100 in the “More Time” account. You can send daily credits to up to 25 numbers to anyone, including your friends and loved ones.
How to Transfer Du Balance?
To transfer your Du balance, simply open your phone’s dialer and follow the provided guide. This service allows you to assist your friends by transferring your balance to them, helping you meet your needs. However, make sure to follow Du’s policies when using this service.
Before sharing the balance from Du to Du or Etisalat, must confirm the mobile number and check the balance on your SIM card.
du to du balance transfer
Do you want to share the balance with your loved ones who have a Du SIM card? No need to worry; follow this guide and start the Du to Du balance transfer.
- Dial *121 followed by the recipient’s DU number and then the amount you wish to send.
- It should look like this: *121*(recipient DU number)*(amount)#.
Step by Step instructions:
- Type *121*
- Then type the recipient’s Du number like 05xxxxxxxxx
- Type * again after the number and type the amount how much you want to transfer.
- Now, type # after amount
- This code will appear something like this. *121*05xxxxxxxxx*50# (50 is an amount).
For example, if you want to transfer AED 30 to number 0501234567 then type like this > *121*0501234567*30# and press the call button.
How to Transfer Du balance to Etisalat?
Balance transfers can be done with both major companies. So come on, take advantage of this service. Using the same method, you can transfer the balance from Du SIM to any Etisalat number.
- Open the mobile phone dialar app
- Type *121*
- Enter recipient Etisalat number like 05xxxxxxxxx
- Specify the amount like this *amount# (for 30 dirhams type *30#).
- Press the call button and wait for a confirmation SMS.
For example, if you wish to transfer Du to Etisalat’s balance of AED 30, type *121*recipient number*30#.
How to Transfer Balance Du to International Numbers?
Transferring balances abroad is now very easy, but it can be a bit difficult for new Du users for the first time. This service is very useful for people who have come to work in the United Arab Emirates while their loved ones need balance anytime.
You can help your loved ones and friends by transferring the balance to international numbers using this guide. Here are the steps on how to transfer balance Du to international numbers:
- Dial *121# from your Du mobile phone.
- Select “International Money Transfer” from the menu.
- Enter the international number you want to transfer the balance.
- Choose the amount you want to transfer and hit the send
- Wait for the “Carrier Information” notification and be ready to press 1 to confirm or 2 to cancel.
Here is another guide to transferring credit internationally through the SMS:
- Open the messages and write a new message, Type “SEND” and send it to “1700“.
- Enter the correct international MSISDN For example (+919812345678) of your friend and family member with the correct country code.
- Choose the amount from the list how much you wish to transfer.
- In a while, you will receive a confirmation SMS from Du of credit sharing abroad.
Bonus Tip:
– You can get the list of all eligible countries by just sending “LIST” to 1700.
– Double-check recipient details before initiating transfers.
– Start with smaller amounts for transfers to new recipients.
– Keep records of successful transfers for reference.
Why Do You Need to Transfer a Balance?
There can be many compelling reasons for doing a balance transfer, some of which are:
- Help someone who is going through a difficult time.
- A gift to someone who is traveling abroad.
- Pay an international business.
Refund:
Du offers users the facility to transfer their mobile balance to other numbers, but it can also be problematic. Some incidents may happen to you like you have mistakenly transferred the balance to the wrong number or an unauthorized transfer due to some technical glitch. In such cases, you can apply for a refund.
Eligibility for Refund:
Transfer to the wrong number: If you have mistakenly transferred the balance to the wrong number, you can apply for a refund within 24 hours. The U shall not be responsible in case of delay.
Technical Glitch: If there is a technical glitch during the transfer process that led to an unauthorized or unintentional transfer, you can apply for a refund.
In such a situation, if the balance is not transferred within 24 hours, it is credited back to the sender’s account. If it’s overdue and you haven’t received a refund, talk to a Du customer care representative immediately.
Refunds are not guaranteed, and Du’s decision is final.
Conclusion
By following our Pro guide you can easily transfer credit from DU to Etisalat and international numbers. Before completing the transfer, make sure that you have entered the number correctly. Try to check by transferring a small amount first, if successful you can transfer a large amount as well. You can transfer Etisalat balance to Du and others by following the same method that we have already written about.