How to Transfer DU Balance, Local and International

As you may know, Du is the second-largest telecommunication network in the United Arab Emirates and has many prepaid customers. If you are a Du customer, you must know the best methods to transfer Du balance to Du number, Etisatal, and international mobile numbers. If you don’t know this all, read our step-by-step helpful guide and learn this.

You can easily share your balance anywhere from your mobile phone while in the United Arab Emirates. The method is very simple but to do this you need to make sure that you have enough money in your SIM that you want to share the balance. With Du, you can share balance in any country around the world for which you only need to enter the country code.

How much we can transfer Du balance?

You can transfer from a small amount of AED 2 to AED 2000 to anyone within and outside the country. You just need a valid number and required credit into your account. Upon successful balance transfer, a 15% transaction fee will be charged to your account.

For example, if you are sharing a balance of AED 100 then you will be charged AED 115 and your friend will receive AED 100 in the “More Time” account. You can send daily credits to up to 25 numbers to anyone including your friend and loved ones.

By reading this article, you can learn how to transfer balance from du to du and Etisalat in Dirhams.

How to Transfer Du Balance?

To transfer Du balance you just need to open your phone dialer and follow the guide. With this service, you can help your friends, and transfer your balance to them so that you can fulfill your needs. To do all this you have to follow Du’s policy.

Before sharing the balance from Du to Du or Etisalat, must confirm the mobile number and check the balance on your SIM card.

du to du balance transfer

Do you want to share the balance with your loved ones who have a Du SIM card? No need to worry, follow this guide and start the du to du balance transfer.

  1. Open call dialer from your mobile phone
  2. Dial *121*(recipient du number)*amount#.

Step by Step instructions:

  1. Type *121*
  2. Then type the recipient’s Du number like 05xxxxxxxxx
  3. Type * again after the number and type the amount how much you want to transfer.
  4. Now, type # after amount
  5. This code will appear something like this. *121*05xxxxxxxxx*50# (50 is an amount).

For example, if you want to transfer AED 30 to number 0501234567 then type like this > *121*0501234567*30# and press the call button.

How to Transfer Du balance to Etisalat?

It’s a great deal that balance transfers can be done with both major companies. So come on, take advantage of this service. You can transfer the balance from Du SIM to any Etisalat number by using the same method.

  1. Open the mobile phone dialar app
  2. Type *121*
  3. Enter recipient Etisalat number like 05xxxxxxxxx
  4. Specify the amount like this *amount# (for 30 dirhams type *30#).
  5. Press the call button and wait for a confirmation SMS.

For example, if you wish to transfer Du to Etisalat balance of AED 30 then type like this *121*recipient number*30#.

How to Transfer Balance Du to International Numbers?

Transferring balances abroad is now very easy but for new Du users, it can be a bit difficult for the first time. This service is very useful for people who have come to work in the United Arab Emirates while their loved ones need balance anytime.

You can help your loved ones and friends by transferring the balance to international numbers using this guide. Here are the steps on how to transfer balance Du to international numbers:

  1. *Dial 121# from your Du mobile phone.
  2. Select “International Money Transfer” from the menu.
  3. Enter the international number you want to transfer the balance.
  4. Choose the amount you want to transfer and hit the send
  5. Wait for the “Carrier Information” notification and be ready to press 1 to confirm or 2 to cancel.

Here is another guide to transferring credit internationally through the SMS:

  1. Open the messages and write a new message, Type “SEND” and send it to “1700”.
  2. Enter the correct international MSISDN For example (+919812345678) of your friend and family member with the correct country code.
  3. Choose the amount from the list how much you wish to transfer.
  4. In a while, you will receive a confirmation SMS from Du of credit sharing abroad.

Bonus Tip:

– You can get the list of all eligible countries by just sending “LIST” to 1700.

– Double-check recipient details before initiating transfers.

– Start with smaller amounts for transfers to new recipients.

– Keep records of successful transfers for reference.

Why Do You Need to Transfer a Balance?

There can be many compelling reasons for doing a balance transfer, some of which are:

  • Help someone who is going through a difficult time.
  • A gift to someone who is traveling abroad.
  • Pay an international business.

Refund:

Du offers users the facility to transfer their mobile balance to other numbers, but it can also be problematic. Some incidents may happen to you like you have mistakenly transferred the balance to the wrong number or an unauthorized transfer due to some technical glitch. In such cases, you can apply for a refund.

Eligibility for Refund:

Transfer to the wrong number: If you have mistakenly transferred the balance to the wrong number, you can apply for a refund within 24 hours. The U shall not be responsible in case of delay.

Technical Glitch: If there is a technical glitch during the transfer process that led to an unauthorized or unintentional transfer, you can apply for a refund.

In such a situation, if the balance is not transferred within 24 hours, it is credited back to the sender’s account. If it’s overdue and you haven’t received a refund, talk to a Du customer care representative immediately.

Refunds are not guaranteed, and Du’s decision is final.

Conclusion

By following our Pro guide you can easily transfer credit from DU to Etisalat and international numbers. Before completing the transfer, make sure that you have entered the number correctly. Try to check by transferring a small amount first, if successful you can transfer a large amount as well. You can transfer Etisalat balance to Du and others by following the same method that we have already written about.

PlanUAE Team
PlanUAE Team

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