How to Change Mobile Number in Emirates ID (2025)

Have you changed your mobile number to Emirates ID? If not then this guide will provide you complete procedure. In order to get the services of many government and private institutions, you may have a problem with the mobile number registered in the Emirates ID and you may face a lot of difficulty.

Updating your mobile number in your Emirates ID is essential for seamless access to UAE government services, banking, and emergency notifications. If your number isn’t linked, you could miss critical updates. This guide provides a step-by-step process to change your mobile number in Emirates ID online or via the ICA app.

Why Update Your Mobile Number in Emirates ID?

Linking your phone number to your Emirates ID is very important, and there are several reasons for this:

• Govt Services Contact: Receive visa renewal reminders, immigration updates, and other alerts.
• Banking Security: Get OTPs and verification codes for secure transactions.
• Emergency Alerts: Stay informed during emergencies (e.g., health or police notifications).
• Convenience: It makes it easy for you to create accounts in various institutions and provide other online facilities.
• Emirates ID Updates: You are notified immediately if you update, renew, or apply for your Emirates ID from the Federal Authority for Identity and Citizenship (ICA).

---

Cost of Updating the Mobile Number on Your Emirates ID

You don’t have to pay any fees when you update your mobile number on Emirates ID. Sometimes when you update the number through a specific service center or the Emirates government app/website, the fee is usually AED 50. However, this fee may vary depending on the Emirates ID service center or when you opt for expedited or express service.

You can also make this change through the ICA UAE website or the Fast Track Service Center.

How to Change Mobile Number in Emirates ID

You can change your mobile number or update it online from the ICP smart services website on your mobile or laptop. Here is a quick guide to changing the mobile number from the Federal Authority For Identity And Citizenship (ICA) website online.

Step 1: Visit the ICA Website

Visit the Federal Authority For Identity And Citizenship (ICA) official website.

Step 2: Start the Service

• Navigate to MORE SERVICES > OTHER SERVICES – PERSONAL INFORMATION – UPDATE PERSONAL INFORMATION – UPDATE.
• Now click on “Start Service” which appears as a button.

Step 3: Fill in Your Details

• Once you click on “Start Services” you will be redirected to the update personal information form.
• Select Nationality and set File Type as “Visa.”

Step 4: Select Section Number

• Dubai Residents: Select the 3-section number on your Emirati ID or documents.
• Residents of other emirates: For other emirates (Abu Dhabi, Sharjah, Ajman etc.) 4 sections number will be selected.

Step 5: Add File Number

• Enter your File Number (found on your visa or Emirates ID).

The file number is on your visa stamp or residence visa page, which is affixed by immigration to your passport. A file number is also given on the documents that are applied for when applying for a visa or Emirates ID.

The file number is usually in the following format: 123/456/7891011 (This is just an example).

ٖStep 6: Fill the Remain Form:

• Provide your Passport Number, Full Name (in English and Arabic), and Date of Birth.

After completing this form, a new form will be opened in the popup. You have to fill this with your real personal information. Below is Step by Step guide:

Step 7: Update Mobile Number

• Add your new mobile number in the “New Mobile Number*” designated field.
• Verify the number using the OTP sent to your new phone.
• Complete the CAPTCHA and proceed.

Step 7: Review and Pay

• Review and double-check the complete information that you have filled the all personal information correctly.
• Pay the AED 50 fee using a debit/credit card

Step 8: Confirmation

• Once payment is done, your number will be updated within 2 to 7 days and you will receive an invoice and confirmation SMS or email.
• You can view the status of your Emirates ID and get an update on your application online.

How to Change Mobile Number Using the ICA App

1. Download the ICA App:
   • The app is available on Google Play Store and Apple Store.
2. Log in or create a new account:
   • Use your ICP username and password or create an account (If you do have not an account).
3. Sign in:
   • Now sign in with an ICP username and password.
4. Update Personal Information:
   • Go to “Public Info Service” > “Update Personal Info.”
   • Select “Residency” under File Type and “Emirates ID” under ID Type.
   • Enter your email, Passport, and Identity accurately.
5. Click on the “Next” button to continue.
6. Update your Mobile Number:
   • Add your new number and verify it with the OTP.
7. Pay the Fee:
   • Complete the payment of AED 50 using your card.
8. Confirmation
   • Once the payment is done, your number will be updated within 2-7 days.

Now, you have to check the Emirates ID status after 2-7 days to confirm whether your number is updated or not.

FAQs

---

Tips for a Smooth Update Process

• Ensure your new number is active and registered in your name.
• Double-check all details before submitting the form.
• Keep your Emirates ID and passport handy for reference.

---

Conclusion

Updating your mobile number in your Emirates ID is a simple yet vital task to stay connected with UAE government services and ensure your personal information is up-to-date. Whether you choose to update online, via the ICA app, or at a Smart Police Station, this guide provides all the steps you need.

Is this guide helpful? Share it with others who might need it!