If you use Dubai’s public transport, like RTA Metro, buses, trams, or taxis, then you must be tracking your NOL card balance. But here’s how you can check your NOL card balance in 2025. PlanUAE has covered everything about the RTA NOL card here.
Use the RTA website, simply enter your 14-digit Nol Card Tag ID number in the box and hit the Search button. The results will appear on your screen. Here are different types of methods that you can use to know your NOL card balance online and recharge your NOL Card.
- RTA website
- SMS
- Metro stations
- Offline
To check the NOL card balance, visit the RTA website, › Home › Public Transport › Check NOL Balance.
Check NOL Balance
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Whenever you leave home, make sure you have at least 7 AED in your account. This will make it easier for you to travel, and don’t forget to recharge your NOL card balance. You can always keep your RTA Nol card balance maintained to use the Metro, buses, trams, or taxi services every time. There are 4 types of NOL cards: Red, Silver, Gold, and Blue (personalized). Their usage limits, balances, and validity vary considerably.
5 Easy Ways to Check RTA NOL Card Balance
You can check your RTA Nol card balance using 5 different methods, which are listed below.
1. Online via the RTA website or app
This is the fastest method that you can use at any time.

- Visit the RTA Website or app
- Open the official RTA website https://www.rta.ae/wps/portal/rta/ae/home/

- Look for the “Check Nol Balance” section
- Scroll down the homepage and look for “Check Nol Balance”. Click on this box.

- Enter Tag ID
- Enter your 14-digit Nol Card Tag ID number found on the back of the card, then click the Search button.

- Check Balance
- Your card balance will appear on the screen within a few moments, along with the expiration date and any pending credit amount.

2. Online via the Nol pay app
Nowadays, digital apps are being used a lot, so you can also follow this method and find out your NOL balance.
- Install Nol pay app from the Google Play Store and the IOS store and open the app
- Create a new account using your NOL card information, or log in to your old account
- Navigate to “Card” and select the card from the “My personal card” section.
- In this section, you can view your card balance, NOL card type expiry date, and transaction history.

Note: Some users claim that this app has some issues. You have to try it and comment below to help users with the status of the app.
You can check the NOL balance using the RTA Dubai app using the following guide:
- Open the RTA Dubai App or install from the Google Play Store or the Apple Store
- Tap on “Services” in the app’s navigation menu.

- Look for “Nol” and tap on it

- Click on “Check Your NOL Balance.”

- Enter nol Tag ID number, then click the “Check Card Info.”

3# via SMS
This method is best for those who do not have a smartphone or internet access. It is quite simple and the fastest method, but for this, your number must be registered in a Nol Card account.
- Go to Messages and write a New message
- Type your “Nol card tag ID” 14-digit code available on your Nol card backside
- Send the correct NOL tag ID to “511”
- Your number will be registered with your NOL card number
- To check balance, Type “BAL” and send to “511”
- An SMS will be received on your number with your NOL Card balance
Cost: As per normal SMS rates
4# Call Customer Service Centers
- Dial the number Toll-free: 800 90 90
- Select the relevant option for NOL Card Services
- Tell the representative the card number
- Get balance information
Important: Working hours are from 7 am to 10 pm, while you can access the facility in different languages , including English, Arabic, and Urdu.
5# Check Nol Card Balance at Metro Stations
Checking NOL card balance at metro stations is a very easy and fast method. If you are at a bus station, there are various types of ticket vending machines (TVMs), self-service kiosks, card readers/validators, and customer service desks. You can check your NOL card balance easily and for free. If your balance is low, you can also recharge it here.

Via Ticket Vending Machines (TVMs)
These red machines are prominently installed inside every metro station. Follow the steps below to know how to check NOL card balance using Ticket Vending Machine (TVMs):
- Look for TVM machines in the Metro station
- Select English or Arabic on the machine’s touchscreen
- Tap on the “Check Balance” option
- Insert your NOL card into the designated slot on the machine
- In a few seconds, your current balance will appear on the screen
- Withdraw the card and select the “Print Receipt” option for a receipt (optional)
Tip: The machines allow you to check your balance using both cash and card methods. These places are often crowded, so be careful.
Through card readers/validators
These small devices are usually installed near metro stations. You can also check your balance and recharge from here.
- Tap your NOL card on the reader’s special mark
- Keep the card pressed for 2-3 seconds
- Your balance and last usage date will be displayed on the screen
- The machine may also flash a red light if the balance is low
Check NOL Card History

You can view the history of the NOL card, including top-up amounts, parking history, trip history, and all transactions made with the card. There are two ways to do this, one of which is to check the history using an app, while the other is to check it from the RTA website.
Method 1: Nol Card Balance Check History from RTA Website
Step 1: Open the RTA Website page, History Checker
First of all, open the RTA website history checker page, click here
Step 2: Enter NOL TAG ID
Tap here to see the Tag ID on the back of your card, select the verification method, and complete. Click on the Next button and wait. In Step 2, the NOL card history will appear on the screen.

This is the suggested method for Nol card balance check with the number and with the tag ID.
Method 2: Check Nol Card History from RTA Pay App
Step 1: Install RTA Nol Pay App
Install the RTA Nol card pay app on your mobile phone from the Google Play Store and the App Store.
Step 2: Log in or create a new account
If you do not have an account, create an account using your NOL card information and mobile number. Set the password and log in to your account.
Step 3: Navigate to the “Card” Section
At the bottom, look for the “Card” button in the app and tap on it.
Step 4: Select the Card and see the history
Now, all your cards will appear on the screen. Select the card for which you want to view the history.
Note: You can now download your NOL card history, which is available in a variety of ways. Select PDF, CSV format and download it.
FAQs
If the machine is not working, try another machine nearby. You can contact customer service or use alternative methods such as the RTA app or SMS service.
Machines may be more crowded between 7-9 am and 5-7 pm.
No, checking the NOL balance from the ticket machine is a completely free service.
Yes, provided you have its card.
Contact customer service immediately or call the RTA helpline.
Yes, but for this, you have to apply at the RTA head office.
Yes, if you paid for parking with an NOL card.
Yes, the SMS service can be used from any number.
Use the SMS or RTA website for Nol card balance check with the number.
If you are using an NOL card for the Dubai bus, the method is the same.
To use your Nol card for public transportation in Dubai, you must maintain a minimum balance of AED 7.50.
Checking your NOL card balance is easy – whether online, via SMS, or at the metro station. Keep your balance up to date and travel with peace of mind in Dubai!